1. Try to browse the Realtime service site
from IIS.
(a) Click start and type IIS.
Figure 1
(b) Open IIS and click on sites.
Figure 2
(c) Select Realtimeservice and click
browse
Figure 3
(d) If your browser open page like the
below image, then your realtime service is working fine, otherwise there is
some issue which you should resolve.
Figure 4
(e) If you get HTTP 503 service unavailable error, then check the identity
credential of the realtime application. Select Realtimeservice application from application pools and press
mouse right click then click on advanced
settings and select identity field
under process model tab and validate
that the user id and password is correct. You can try by reentering the user id
and password again and then restart the service.
Figure 5(a)
Figure 5(b)
